CAIDEN — Booked for Real Estate
AI receptionist handling listing inquiries, scheduling viewings, qualifying buyers, and routing to agents based on property type and location.
Visit siteThe problem
Real estate agents spend 30-50% of their time on phone calls — listing inquiries, viewing requests, qualification questions. Every missed call is a potential commission lost. Brokerages tried IVR systems and offshore answering services, but callers hated both. Agents needed an AI that could handle the conversation naturally, qualify the lead, and route it to the right agent — without sounding like a robot.
What we built
Booked is a vertical deployment of the CAIDEN Voice AI platform, trained on real estate-specific conversation flows. It understands property types, neighborhoods, price ranges, and buyer qualification criteria. The system: answers listing inquiries 24/7, schedules viewings directly on the agent's calendar, qualifies buyers based on pre-screening questions, and routes to the agent specializing in that property type and location. Integrated with MLS data for real-time listing information.
Results
- 24/7 call coverage — zero missed listing inquiries
- 40% reduction in agent phone time
- Integrated with major CRM and calendar platforms
- Deployed across 3 brokerages in first 6 months
Tech stack
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